Privacy & Cookie Policy

At Boiler Academy, we’re committed to not only advancing the skills of gas engineers, heating professionals, and apprentices — but also to protecting your privacy every step of the way. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with the UK GDPR, Data Protection Act 2018, and our commitment to transparency and trust.

Boiler Academy is the educational division of Gas Certify Ltd. It offers online technical training, compliance education, and real-world skill development for gas and heating professionals across the UK.

Company Name: Gas Certify Ltd

Trading Name: Boiler Academy

Company Number: 15507668

Address: 174 South Ealing Road, London, W5 4QL

Email: info@boileracademy.co.uk

Phone: 020 8037 6391

We collect personal data to support your learning journey and ensure access to a secure, personalised learning environment.

We may collect:

Your data helps us deliver real value in training and support. We use it to:

If you opt in, we’ll send you helpful updates, training opportunities, or special offers.

You can unsubscribe at any time via the email link or by contacting us directly.

We use industry-standard encryption, secure servers, and platform-level access control to keep your information safe. We retain only what’s necessary for your learning history, compliance, or legal recordkeeping.

We work with verified providers for:

If any services process your data outside the UK, we ensure they meet UK GDPR standards (e.g., Standard Contractual Clauses or equivalent frameworks).

Boiler Academy is not designed for users under 16 years of age. We do not knowingly collect data from minors.

You have full control over your data.

You can:

As our platform evolves (including new training tools, AI support, or partner programs), we may update this Privacy Policy. The most current version will always be available on our website, and we’ll notify users of major changes.

What Are Cookies?

Cookies are small files stored on your device to improve website functionality, personalise experiences, and analyse usage.

Types of Cookies We Use

To improve your learning experience and platform functionality, Boiler Academy uses the following types of cookies:

Necessary Cookies

These cookies are essential for basic website functions. They enable secure login, account access, navigation between pages, and access to restricted areas such as your course dashboard. Without these, the platform simply won’t function properly.

Performance Cookies

These cookies help us understand how users interact with our site by collecting anonymous usage data — such as page visits, time spent on the platform, or error reports. This allows us to improve the user experience and optimise course delivery. Tools like Google Analytics may be used for this purpose.

Functional Cookies

These cookies remember your preferences, such as login details, chosen course modules, or settings you’ve applied. They help personalise your learning experience and save you time when returning to the platform.

Marketing & Tracking Cookies (Optional)

If enabled, these cookies allow us to show you relevant offers and content through platforms like Facebook, Google, or other advertising networks. We only activate these cookies if you opt in through our cookie banner.

Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information about a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. How browsers communicate the Do Not Track signal is not yet uniform. As a result, the Website and Services are not yet set up to interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more detail throughout this Policy, we limit our use and collection of your Personal Information.

We may display online advertisements and share aggregated and non-identifying information about our customers that our advertisers or we collect through your use of the Website and Services. We do not share personally identifiable information about individual customers with advertisers. Sometimes, we may use this aggregated and non-identifying information to deliver tailored advertisements to the intended audience. We may also permit certain third-party companies to help us tailor advertising that we think may interest users and to collect and use other data about User activities on the Website. These companies may deliver ads that might place cookies and otherwise track User behavior.

Our Website and Services may include social media features, and links to other social media sites such as the Facebook and Twitter buttons, Share This buttons, etc. (collectively, “Social Media Features”). These Social Media Features may collect your IP address and what page you are visiting on our Website and Services and may set a cookie to enable Social Media Features to function properly. Social Media Features are hosted either by their respective providers or directly on our Website and Services. Your interactions with these Social Media Features are governed by the privacy policy of their respective providers.

We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your e-mail address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section or for the purposes of utilizing a third-party provider to send such emails. We will maintain the information sent via e-mail in accordance with applicable laws and regulations. In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on contacting the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails.

We offer push notifications to which you may also voluntarily subscribe anytime. To ensure push notifications reach the correct devices, we use a third-party push notifications provider that relies on a token unique to your device, which is issued by the operating system of your device. While accessing a list of device tokens is possible, they will not reveal your identity, unique device ID, or contact information to our third-party push notifications provider or us. We will maintain the information sent via e-mail in accordance with applicable laws and regulations. If, at any time, you wish to stop receiving push notifications, adjust your device settings accordingly.

We may engage in affiliate marketing and have affiliate links on the Website and Services to offer you related or additional products and services. If you click on an affiliate link, a cookie will be placed on your browser to track any sales for purposes of commissions.

The Website and Services contain links to other resources not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of other resources or third parties. We encourage you to be aware when you leave the Website and Services and to read the privacy statements of each and every resource that may collect Personal Information.

We secure the information you provide on computer servers in a controlled, secure environment protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in our control and custody. However, no Internet or wireless network data transmission can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Website and Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts. As the security of Personal Information depends in part on the security of the device you use to communicate with us and the security you use to protect your credentials, please take appropriate measures to protect this information.

In the event we become aware that the security of the Website and Services has been compromised or Users’ Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe there is a reasonable risk of harm to the User due to the breach or if notice is otherwise required by law. When we do, we will send you an email.

We reserve the right to modify this Policy or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided. An updated version of this Policy will be effective immediately upon posting the revised policy unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services and submitting your information, you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.

We’re here to support your learning journey — and protect your data.

Boiler Academy – Gas Certify Ltd

📍 174 South Ealing Road, W5 4QL

📧 info@boileracademy.co.uk

📞 020 8037 6391

🌐 www.boileracademy.co.uk